Last updated: 11 May 2020
Our contact details
Name: RJ Energy Consultants Ltd
Address: 103A Longwood Road, Aldridge, Walsall, WS9 0TB
Phone Number: 01922 235 365
The type of personal information we collect
We currently collect and process the following information:
Non personal information, which may be made available or gathered via your use of rjenergy.co.uk. We are not aware of the identity of a user from which the non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time, etc.) in order to enhance the functionality of rjenergy.co.uk. We may also collect information on your activity on the rjenergy.co.uk (e.g. pages viewed, online browsing, clicks, actions, etc.).
Personal information, which is information that identifies an individual or may, with reasonable effort, identify an individual. This information includes:
Information you give us to provide you with an answer to an enquiry or to carry out work on a project
Device Information: We collect Personal Information from your device. Such information includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other information which relates to your activity through the use of rjenergy.co.uk
How we get the personal information and why we have it
We receive the personal information:
Directly from you when relating to a project or enquiry
From third party providers, services and public registers
When you use rjenergy.co.uk
We use the information that you have given us in order to:
Carry out work on your project(s)
Communicate effectively with you with regards to your project(s)
Notify you of new services/offers and company/industry changes
For statistical and analytical purposes, intended to improve rjenergy.co.uk
To comply with applicable laws, regulations and legal processes
In addition to the different uses listed above, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies and subcontractors.
A "cookie" is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services.
Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of rjenergy.co.uk may not operate properly and your online experience may be limited.
We may use your Personal Information, ourselves or by using our third party subcontractors, for the purpose of providing you with promotional materials, concerning our services, which we believe may be of interest to you.
Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your personal details from our marketing distribution lists. Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.
Lawful basis for processing information
Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information are:
Your consent. You are able to remove your consent at any time. You can do this by contacting RJ Energy by emailing
We have a contractual obligation
We have a legal obligation
We have a vital interest
We need it to perform a public task
We have a legitimate interest
How we store your personal information
Your information is securely stored at our registered address. Our files are all kept in digital format unless provided to us by yourself as a hard copy. These files are stored in cloud based storage which is compliant with GDPR policies and legislation.
We will retain your personal information for as long as necessary to provide our services and to comply with our legal obligations, resolve disputes and to enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time.
We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.
Your data protection rights
Under data protection law, you have rights including:
Your right of access: You have the right to ask us for copies of your personal information.
Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing: You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability: You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us by emailing if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us directly by emailing firstname.lastname@example.org.
You can also complain to the ICO if you are unhappy with how we have used your data.
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk